The manner in which users interact with a product is increasingly becoming a more significant factor in its overall appeal. It is with the elegant mix of functionality and interaction design that the user experience can markedly improved. Infection takes a visually driven approach to interaction design incorporating documentation deliverables to provide stakeholders (even at the most high level) transparency into each decision made in the design process resulting in the final application design.

Where appropriate, Infection uses virtual teaming tools to further enhance the collaboration. In-line with its usability research services Infection advocates the integration of end user interactions during the formative stages of the design with the use of online card sort and survey systems.

Infection offers interaction design services with the goal of improving the user experience for a range of software application types.

Web applications

The web now being the dominant platform for software application delivery is multifaceted and in a constant state of flux. More recently rich Internet application (RIA) technologies such as AJAX and Adobe Flex are becoming the more dominant the interaction design requirement. Infection keeps up to the minute with presentation logic and application server technologies as well as the interaction design patterns that immerge as a result of their integration into general usage.

Mobile applications

The explosion of powerful handheld devices and the prevalence of GPRS and emerging wireless broadband networks have resulted in a rapid expansion of online services being offered wirelessly. The issues associated with delivering a consistent quality of experience across the wide array of browser platforms and challenges associated integrating location-based services (LBS) are focus for the interaction design services Infection offers.

Desktop and embedded applications

The requirement for offline/online function as well as legacy platform investment make the desktop and embedded applications still important part of the application development market. Infection has experience in the design of desktop applications on a variety of platforms as well as embedded application design for financial and education systems.