Just as the value of an application cannot be estimated by its cost to develop, neither can its usefulness be determined by its functionality. The only true measure of an applications success is its take-up by end users.

The capability for end user input to be incorporated into the development process has proven to be valuable step in the application design. At the same time such feedback processes can significantly slow design cycles and increase development costs incrementally. To make its usability research services more appealing to more agile, leaner developers, Infection offers a light-weight more automated approach to design feedback processes.

Usability reports based on the UI formula methodology

This is a user interface analysis process which breaks down the interaction features of an application into discreet levels offering stakeholders a clear picture of where their application stands in terms of its internal consistency and its context with best practice.

Online card sorts and surveys

Infection leverages online tools to lower the cost end user feedback. Card sorting can be used to confirm information architecture choices with market audiences. Surveys can be embedded in running applications to poll user opinions on a broad spectrum of issues.

Remote one to one testing

The global nature of the web often requires end users across the world to be sampled to determine the ability for an application to work effectively in different parts of the world.